As follows:
1. Product warranty period
Type |
Model |
radio |
battery |
charger |
note |
POC radio |
|
12 months |
6 months |
6 months |
|
Analog radio |
|
12 months |
6 months |
6 months |
|
Digital radio |
|
12 months |
6 months |
6 months |
|
Law enforcement instrument |
|
12 months |
6 months |
6 months |
|
Repeater |
|
12 months |
- - |
- |
|
Note: Warranty validity period: The start date is subject to the date of the radio manufacture
2、Warranty details
⑴Within 7 days of purchase, if the purchased product fails to function, consumers can choose to return, exchange or repair it for free with the original invoice or complete warranty card.
⑵Within 15 days of purchase, if the purchased product fails to function, and the appearance of the radio and accessories is not worn, consumers can choose to replace or repair it free of charge based on the original invoice or complete warranty card; if the consumer chooses to replace, NUT Service center will replace the products of the same model and specifications for consumers free of charge; if the products of the same model and specifications are discontinued, the products of other models that are not less than the performance of the original product will be replaced. The replacement product will be ready in 3 working days.
⑶If you purchase more than 15 days, if the purchased product fails to function, consumers can apply for a free warranty with the original invoice or complete the warranty card to the NUT Service Center.
3、NOT free maintenance situation:
(1) The product exceeds the warranty period stipulated by Getian.
(2) The product has a unique description of the product or the detachable parts of the product that are not covered by the warranty.
(3) Failure and damage caused by use, maintenance and storage that are not in accordance with the product instruction manual or the working environment indicated in the instruction manual.
⑷ Failure or damage caused by installation, repair, alteration or disassembly (screw hole protection label damage) by maintenance personnel of non-NUT authorized institutions.
⑸ Products sold by non-Getian company through regular sales channels (for example, products imported through non-normal channels and fakes).
(6) Artificial damage caused by accidents or other force majeure.